Security Features

Tools that keep your money safe and you in control.

Young friends having fun using mobile phones outdoor in the city on winter day - Focus on center man face

Why It Matters

Losing your card, spotting a suspicious payment, or having your details stolen can be stressful, especially if getting help is slow or complicated. DOSH makes it easy to protect your money instantly, wherever you are.

Freeze Your Card in Seconds

If your card is lost, stolen, or just hiding under the sofa, you can lock it instantly in the DOSH app. Freeze it, unfreeze it, or order a replacement, all in a couple of taps. It’s fast, secure, and puts you in control.

Phone displays showing interface for freezing a bank card in the Dosh app

Security Tools You Can Count On

  • Card Freeze/Unfreeze – Lock and unlock instantly in-app.
  • Passcode Protection – Set a unique passcode to open the app.
  • PIN View in App – Securely check your PIN without paper letters.
  • Biometric Login – Face or fingerprint ID for secure access.
  • Instant Payment Alerts – Know the moment money leaves your account.
  • Transaction History – Spot unusual activity straight away.

How It Works

female standing in street and using smart phone in london england uk.

1. Open the app

Log in with your passcode or biometrics.

Display showing security options in the Dosh app

2. Tap the security tool you need

Freeze your card, check your PIN, or review transactions.

man on phone receiving notification from dosh informing of a new card being dispatched

3. Take action instantly

Your changes happen in real time, meaning you can get back to your day with total peace of mind.

Frequently Asked Questions

You can freeze it instantly in the app, then unfreeze it if you find it or order a replacement.

We use encryption, biometric login, and passcodes to protect your account from unauthorised access.

Yes, you can set a secure passcode instead.

Freeze your card and contact us straight away. We’ll help you investigate and keep your account secure.

Sign Up to DOSH

Protect your money with instant, easy-to-use security tools, all in one account.